Junior Financial Operator (Fintech) - Training Provided | Day Shifts | Singapore

We are:

Zota is a payment gateway technology hub, serving as a one-stop-shop for online businesses, enabling them to accept payments from anyone, anywhere. We are connected to over 1000 financial institutions worldwide, allowing us to centralize a range of global and local payment methods, on one payment page.

What will you be doing?

Support of the daily operations.

• Manage and adjust inbound and outbound volume processing.

• Collaborate with team members and other departments to support banking operations.

• Communicate with Service Providers regarding daily operation workflow and service-related issues.

• Monitor and handle incoming messages, notifications, and updates from Service Providers across various platforms.

• Forming and allocating daily tasks per specific region as per the internal schedule.

Fund Management

• Internal balances monitoring and adjustments, including forecasting & execution of Settlement amounts and other balance adjustments (currency conversion-related operations, Internal Transfers, etc)

• Collection, Recording, and Assessment of Exchange Rates.

Record Keeping

• Update and maintain records of fund management activities and fees, prices, closing balances, and P&L data.

• Preparation & Provision of Banking Invoices.

• Account Ownership Responsibilities of Service Providers:

• Communicate on workflow, Fees, and Operation-related issues.

• Prepare and deliver performance evaluation feedback through communication channels or calls.

• Ensure timely reconciliation of balances and transactions.
  
  Other responsibilities related to the role:

• Participate in company-organized trainings, workshops, and trips.

• Develop guides for executing operations, settlements, and back-office manuals.

• Handle occasional ad-hoc tasks assigned by the manager within the role's scope.

• Valid working permit/Singaporean citizenship- a must

• Good level of spoken & written English- a must

• Korean / Hindi speakers- a plus

• Knowledge of MS Excel, Word, G-Suite;

• Attention to detail, strong organizational & time management skills.

• Ability to work in a fast-paced environment.

• Ability to work within a cross-cultural working environment.

• Commitment to ‘Constant improvement’ via learning and adapting to new protocols & guides.
  

  Why Zota?

  • Career development in a global environment

  • Work with cutting-edge technology in the FinTech space

  • Daily food vouchers

  • Annual company trips

  • Bonus program and much more !
    

    About our hiring process:

    Digital interview → Home Task → HR Interview →Manager Interview → Integrity Test → Offer